Legal

Terms of Use

Last updated: 25 July 2026

The short version

ADHD Reflect is a website that helps parents (especially ADHD parents) understand difficult moments and find a smaller next step. It is not therapy, diagnosis, crisis care or medical advice. It is for adults. By using it, you agree to the things on this page.

If anything is unclear, email [email protected].

Who runs ADHD Reflect

ADHD Reflect is operated by ABN 44 606 081 086, based in Brisbane, Australia.

Who can use ADHD Reflect

You can use ADHD Reflect if:

• you are 18 or older;
• you agree to these terms;
• you are using it for your own personal, non-commercial use.

We do not knowingly serve people under 18. If you are under 18, please do not use the site. If you are a parent or carer and you think someone under 18 has used it, email [email protected].

What ADHD Reflect is, and what it is not

ADHD Reflect is:

• written content (cards, deeper guides, a quiz, a newsletter and weekly practices);
• a way to type or speak what just happened and be shown a relevant pre-written card or guide;
• an educational and reflective resource for parents.

ADHD Reflect is not:

• a therapist, psychologist, psychiatrist, GP or coach;
• a diagnostic tool for ADHD or anything else;
• a crisis service;
• a substitute for professional advice, support or care;
• a place to get medical, legal or financial advice.

If you need clinical support, see our Important safety information page or speak to a qualified professional in your country.

How the assistant works

When you type or speak something into our in-the-moment assistant, your text is sent to Anthropic’s Claude API to match the right card or guide. The AI does not generate advice. It matches your input to content written and reviewed by us.

The full details of what is sent, what is logged and what is not, are in How the AI works and the Privacy policy.

Getting access and deleting your data

You do not need an account to use ADHD Reflect, and there is no account to create. There are no passwords and no login.

When you buy Both of You, we email you a link with a private access token in it. That link is your access, on any device. Keep it somewhere safe. If you lose it, you can have it re-sent from the recover page. Your browser also keeps a backup copy so you stay signed in on the device you bought it on.

To have your data deleted, email [email protected] and we will remove it.

Buying Both of You

Both of You is a one-off purchase, not a subscription.

• the price is shown in full before you pay;
• payment is processed by Stripe;
• it is a single payment. There is no subscription, no recurring billing and no free trial anywhere on the site;
• once you have paid, you get access straight away through the emailed link, and that access does not expire on a billing cycle.

Refunds

Both of You is a single payment, not a subscription. There is nothing to cancel and nothing that renews. When you buy it you get access immediately, which means you have asked us to supply it straight away.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing on this page limits those. If Both of You is not what we described, does not work, or is not of acceptable quality, you are entitled to a remedy, and that will usually be a refund.

Separately from that: if you have bought it and it is simply not for you, email [email protected] within 30 days and we will refund you. You do not need to give a reason. We would rather you had your money back than felt stung.

Acceptable use

You agree not to:

• use ADHD Reflect to harm yourself, your child or anyone else;
• treat the site as a substitute for emergency or crisis services;
• try to break into systems or data that are not yours;
• scrape, copy or republish our content without permission, beyond ordinary fair use such as quoting a sentence or two with attribution;
• use the assistant or any other feature in a way that would damage the service for other people;
• use ADHD Reflect to develop a competing product or train a different AI model;
• upload viruses, malicious code or anything else that could harm our systems or other users;
• post anything illegal, threatening, harassing or designed to identify or harm a specific person.

We may remove content or take other action if these rules are broken.

Crisis and safety

If you are worried you may hurt yourself, your child or someone else, step away from the screen if it is safe to do so and contact emergency services or a crisis line in your country.

In the US, call 988 (Suicide and Crisis Lifeline) or 911 for emergencies. See our safety page for resources in other countries.

You can find more options on the Important safety information page.

ADHD Reflect does not provide crisis care.

Our content

All the writing, cards, guides, illustrations, branding and design on ADHD Reflect are owned by us or used with permission. You can:

• read it;
• share short quotes with attribution and a link;
• print or save copies for your own personal use.

You cannot:

• republish whole guides or cards;
• use our content commercially without written permission;
• claim our content as your own;
• use our brand, name or logo in a way that implies endorsement.

If you would like to use our content in a clinic, workplace, classroom, podcast or paid course, email [email protected] and we will probably say yes if it is honest.

Things you submit

If you send us feedback, suggestions or ideas, you are giving us permission to use what you have shared to improve ADHD Reflect. We will not link it to you publicly without your permission.

You confirm that anything you submit is yours to share.

Third-party links

ADHD Reflect links to other websites, including support directories, charities, government resources and (where clearly labelled) paid or referral services. See our Affiliate disclosure for how referral links work.

We do our best to check the resources we recommend, but we cannot promise that:

• the linked site will be there forever;
• the linked site is suitable for you;
• the linked service is right for your situation.

Going to a third-party site means you are now under their terms and privacy policy, not ours.

No promises about outcomes

ADHD parenting is hard. We have written ADHD Reflect to be useful, honest and grounded, but we cannot promise:

• it will work for you;
• your child’s behaviour will change;
• your relationship with your partner will improve;
• the moment you are in will get easier;
• the site will be online without interruption.

We provide ADHD Reflect “as is” and “as available”. Where the law allows, we exclude all implied warranties.

This does not affect any rights you have under the Australian Consumer Law or equivalent consumer protection laws in your country. Those rights still apply.

Limits on our liability

To the maximum extent allowed by law, we are not responsible for:

• decisions you make based on content on the site;
• the actions or content of third-party providers we link to;
• losses caused by other people’s use of your access link;
• indirect or consequential losses.

If we are found liable for something, our total liability is limited to the amount you have paid us, or AUD 100, whichever is higher.

Nothing in these terms excludes liability that cannot be excluded under the Australian Consumer Law or other applicable law, including liability for fraud or for death and personal injury caused by our negligence.

Ending the service

You can stop using ADHD Reflect at any time.

We may need to suspend, change or close part of the service. If we have to close Both of You, we will contact people who have bought it and sort out a fair refund.

Changes to these terms

We may update these terms. If we make a change that affects your rights, we will tell newsletter subscribers by email. The current version of these terms always lives at this URL, with the “last updated” date at the top.

If you keep using ADHD Reflect after a change, you accept the new version.

Governing law

These terms are governed by the laws of the United States. If you live elsewhere, you may also have rights under the consumer laws of your country.

Contact

General contact: [email protected] Privacy and deletion requests: [email protected]

Both addresses reach the same inbox.